Terms of Use

Welcome to Alfaruq. These Terms of Use ("Terms") govern your use of the Alfaruq mobile application, website, and related services, including music streaming, Islamic audio content, Umrah and travel bookings, ticket reservations, and other services provided by Alfaruq ("we", "our", or "us").

By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.

1. Eligibility

By using Alfaruq, you confirm that you are at least 18 years old or are using the services under the supervision of a parent or legal guardian.

You agree to use our services only for lawful purposes and in a manner that does not violate the rights of others or interfere with their use of the platform.

2. Account Registration

To access certain features, you may be required to create an account. You agree to provide accurate, complete, and current information during registration.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You must notify us immediately of any unauthorized use of your account or security breach.

3. Music Streaming and Digital Content

Alfaruq provides access to Islamic music, nasheeds, manzumas, lectures, podcasts, audiobooks, and other digital content.

All content is provided for personal and non-commercial use only. You may not copy, reproduce, distribute, modify, sell, or exploit any content without prior written authorization.

Content availability may vary by location and may be updated, removed, or modified at any time without notice.

4. Umrah, Travel, and Ticket Booking Services

Alfaruq provides Umrah packages, travel bookings, flight reservations, hotel accommodations, transportation services, event tickets, and related travel services.

All bookings are subject to availability, supplier confirmation, and applicable travel regulations.

You are responsible for providing accurate traveler information and ensuring that you possess valid passports, visas, permits, and other required travel documents.

We reserve the right to refuse, modify, or cancel any booking where necessary.

5. Payments

All payments must be made using approved payment methods available through the platform.

Prices, fees, taxes, exchange rates, and service charges may change before booking confirmation without prior notice.

By making a payment, you authorize us and our payment partners to process the transaction.

6. Cancellations and Refunds

Cancellation and refund policies vary depending on the service booked and the policies of the relevant provider.

Some bookings, subscriptions, promotional offers, and tickets may be non-refundable.

Users are encouraged to review applicable cancellation and refund terms before completing any purchase or booking.

7. Third-Party Services

Our platform may contain links to or integrate with third-party services, including payment providers, airlines, hotels, transportation companies, and content providers.

We do not control and are not responsible for the content, policies, availability, or actions of third-party services.

Your interactions with third-party providers are solely between you and the respective provider.

8. Intellectual Property

All content available through Alfaruq, including text, graphics, logos, software, audio, video, designs, and trademarks, is owned by Alfaruq or its licensors unless otherwise stated.

You may not reproduce, distribute, publish, modify, or create derivative works from our content without prior written permission.

9. User Conduct

You agree not to:

• Use the platform for unlawful or fraudulent purposes.
• Upload or distribute malicious software or harmful code.
• Attempt to gain unauthorized access to systems, accounts, or data.
• Interfere with the security or operation of the platform.
• Violate the rights of other users or third parties.

Violation of these rules may result in suspension or termination of your account.

10. Service Availability

We strive to provide reliable services but do not guarantee uninterrupted, secure, or error-free access.

We may update, modify, suspend, or discontinue any feature or service at any time without prior notice.

11. Limitation of Liability

To the maximum extent permitted by law, Alfaruq shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our services.

We are not responsible for travel disruptions, supplier-related issues, content availability, loss of data, or unauthorized account access.

Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim.

12. Privacy

Your use of Alfaruq is also governed by our Privacy Policy.

By using our services, you consent to the collection, use, and processing of information as described in our Privacy Policy.

13. Termination

We reserve the right to suspend, restrict, or terminate your access to our services at any time if you violate these Terms or engage in fraudulent, abusive, or unlawful activity.

14. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page along with an updated revision date.

Your continued use of the services after such changes constitutes acceptance of the revised Terms.

15. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of Ethiopia, without regard to conflict of law principles.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Ethiopia.

16. Contact Us

If you have any questions regarding these Terms of Use, please contact us through our website, mobile application, or official communication channels.